News: New Zealand Government sponsors SaferMe to provide free contact tracing to all New Zealand businesses

How the Contact Tracing Process Works

Step 1: Decide how to collect your contact tracing data

If you want to act quickly to prevent one case from infecting a whole department, you will need to keep contact records for all your employees.

Manual reporting

This puts the burden on workers to manually record via paper, app or QR code every meeting they have.

Contact Tracing App

An app can automate tracing to reduce the burden on your workers, as well as daily checks-ins & manual tracing.

Wearables or Beacons

Best for environments where mobile devices aren’t allowed, wearables systems can provide automatic tracing.

Step 2: Build a process that aligns with company policy

  • You will need to make your contact tracing data available to your contact tracers - usually your company’s HR and EHS professionals.
  • Ensuring your data collection method protects the privacy of employees is crucial. You will also want a clear workflow of triggers so that alerts are delivered swiftly to the right people.
  • Finally, you need to make sure data is available in an easy-to-use format so you can quickly protect your workers and meet reporting standards.

Step 3: Manage a successful rollout

The rollout process of contact tracing software is vital - if your people don’t buy into it and use it, it won’t be effective.

  • Rollouts start with clear communication and a professional change management process.
  • Prepare internal experts and external help to ensure you can answer questions quickly.
  • Be clear about why - that the virus presents an ongoing threat to your business's ability to operate.
  • Explain what data is captured. If you use SaferMe, explain that no employee location data is captured. 
  • Explain why your business needs to react swiftly if a case occurs - to keep the your team safe.

Step 4: Monitor your triggers and analyze your data

When you are up and running, managing a contact tracing solution like SaferMe is simple. You monitor the system usage, and any reports of illness receive an instant response, so that you can ‘ringfence’ suspected or confirmed Covid-19 cases quickly.

Step 5: Conducting a contact trace

What happens when a worker tests positive or has Covid-19 symptoms? 

This is when you will find out how useful your contact tracing process has been. In SaferMe it works like this:

  1. Your EHS professional opens the secure web portal, clicks the name of the unwell worker and they immediately see the names and contact details of people that person has been in contact with.
  2. Your team can then contact affected people without any delay. Your contact tables should be easy to filter based on the frequency of contacts made, and the quality of the data. It should include second degree contacts of those who met the infected person.
  3. If you want to send bulk emails or SMS messages, or share this data with local Health Authorities, you should be able to download the file in a csv format instantly.

Learn The Basics - FAQs

Read the common questions that other businesses have asked the SaferMe team about

Frequently Asked Questions - Found Here

What happens if you are not prepared to contact trace?

Responding with speed and accuracy is critical

If you are not using a contact tracing system that delivers individualized contact tables, this process will be much slower. You will need to collate and comprehend the data from lists, QR codes, site registers, keycard systems or other data sources. This takes time. Time is critical when responding to an infectious virus.

Ready to get started with contact tracing?

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